Town of Fogo Island
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Job Opportunity Visitor Services Coordinator Visitor Service Representatives

Posted 1 May 2019, 3:17 pm NDT

JOB OPPORTUNITY
CANADA SUMMER JOBS

The Town of Fogo Island will be hiring for four (4) positions under the Canada Summer Jobs program. These positions last for approximately 8 weeks (tentatively end date August 28th, 2019).

1 Visitor Services Coordinator for the Visitor Information Centre (Primary worksite)
3 Visitor Service Representatives for the Visitor Information Centre (Primary worksite)
Open to youth from 15 - 30 years of age

Visitor Services Coordinator will help lead a team at our local visitor information center. They are responsible for assisting the Student Interpretative Guides with their daily tasks as well keeping everyone on task and working as a team.

Duties and Responsibilities (including, but not limited to):
•Cleanliness and cleaning schedule
•Keeping members and themselves on-task
•Ensuring quality customer service
•Stocking and requesting promotional materials (maps, brochures) in the VIC and on the Ferry.
•Keeping tabs on and displaying local weather
•Passing on information of trails and local businesses to visitors
•Using digital resources to have up to date information on wildlife, sea conditions, and icebergs
•Enhancing the overall visitor experience through timely and succinct dissemination of information
•Processing payment for museum passes, donations and sponsorships for the tourism program
•Assisting at additional heritage properties as needed

Visitor Service Representatives will be dealing with visitors on a daily basis, selling museum passes, informing public about our donation system. Works with coordinator to provide the following services below. Throughout the day to day, participants will learn by doing, and improve upon each interaction they have during the summer. By the end of the summer, they will have a firm grasp on multiple types of communication and listening techniques.

Duties and Responsibilities (including, but not limited to):
•Cleanliness
•Ensuring quality customer service
•Stocking and requesting promotional materials (maps, brochures) in the VIC and on the Ferry.
•Keeping tabs on and displaying local weather
•Collecting information on trails and local businesses and communicating that to visitors
•Using digital resources to have up to date information on wildlife, sea conditions, and icebergs
•Enhancing the overall visitor experience through timely and succinct dissemination of information
•Processing payment for museum passes, donations and sponsorships for the tourism program
•Assisting at additional heritage properties as requested

Please indicate Canada Summer Jobs on your resume/cover letter

Please submit cover letter and resume to
Evan Parsons
Director of Tourism, Heritage and Culture
Phone: 709.266.1320 Ext 226
Email: tourism@townoffogoisland.ca
Fax: 709.266.1323
Or in person at the Town Office

Deadline for submissions
June 17th, 2019
Tentative Start Date
July 3rd, 2019